Ticket Sales

Creating and Managing Promo Codes

Promo codes are a versatile way to provide discounts and promotions for your event. You can configure them to apply to specific tickets, set usage limits, and schedule them to activate at certain times.

Step by Step Guide

  1. Go to the Event Page.
  2. Click Edit for the event.
  3. Navigate to the Tickets tab.
  4. Scroll to the Promo Code section.
  5. Click Add Promo Code or select an existing promo code to Edit.

Promo Code Configuration Options:

  1. Basic Promo Code Information:
    • Code Name: Input a unique name for the promo code. This is a required field.
    • Multi-Event Code: Toggle this option if you want the promo code to be usable across multiple events. If disabled, the promo code will only apply to the current event.
  2. Ticket Limits:
    • Ticket Limit: Choose between an unlimited usage option or set a specific limit for promo code usage.
    • Amount: If you’ve set a usage limit, specify the maximum number of times the promo code can be redeemed.
  3. Discount Amount:
    • Discount Value ($): Input a fixed dollar amount discount. This field will be disabled if you choose a percentage discount.
    • Discount Percentage (%): Specify a percentage-based discount. This option disables the dollar amount field.
  4. Promo Code Timing:
    • Promo Code Starts: Choose whether the promo code activates immediately or at a scheduled time.
    • Scheduled Start: If you select "scheduled," input the start date and time for the promo code.
    • Promo Code Ends: Set the end timing of the promo code to either coincide with ticket sales ending or a specific scheduled time.
    • Scheduled End: If you choose a specific time, input the end date and time for the promo code.
  5. Additional Settings:
    • Enable Volume Discounts: Toggle this option to activate discounts for bulk ticket purchases.
    • Minimum Quantity: If volume discounts are enabled, set the minimum number of tickets required to qualify for the discount.
    • Apply to Tickets: Use a multi-select dropdown to specify which tickets the promo code applies to.