Ticket Sales

How to Configure Ticketing Options

Setting up and customizing tickets allows you to manage how your tickets are presented, priced, and sold to meet the needs of both your event and attendees.

Step by Step Guide

Steps to Configure Ticketing Options:

  1. Go to the Event Page.
  2. Click Edit for the desired event.
  3. Navigate to the Tickets tab.
  4. Select Add Ticket or click on an existing ticket to Edit.

Ticket Configuration Options:

  1. Basic Ticket Information:
    • Hide Ticket: Toggle this option to make the ticket invisible to users while still keeping it active and valid.
    • Images: Upload images to display in a carousel format along with the ticket. These could include event or sponsor images.
    • Ticket Name: Specify a unique name for the ticket, such as "General Admission" or "VIP Access."
    • Status: Set the ticket’s current status using a dropdown (e.g., "On Sale," "Sold Out," "Hidden").
    • Description: Provide detailed information about the ticket, like perks for VIP tickets.
    • Check-In Limit: Define how many times this ticket can be used for entry, ideal for recurring access events.
    • Ticket Validity Period: Select from a dropdown to set how long the ticket remains valid after purchase.
  2. Pricing and Fees:
    • Ticket Type: Choose between "Free," "Paid," or "Pay What You Want" options.
    • Minimum Price: For "Pay What You Want" tickets, set a minimum price amount.
    • Price: For paid tickets, input a fixed price.
    • Enable Booking Fee: Toggle this to add a booking fee to each ticket.
    • Custom Booking Fee: Specify a custom fee amount if the booking fee is enabled.
  3. Sales and Capacity Settings:
    • Ticket Sales Start: Define when ticket sales begin, either immediately or at a specific time relative to the event.
    • Ticket Sales End: Set when ticket sales should close, based on the event’s start or end date.
    • Ticket Capacity: Set a maximum number of tickets available for this ticket type.
    • Min Per Order: Specify the minimum number of tickets a user must buy in one transaction.
    • Max Per Order: Set a limit on the maximum number of tickets a user can buy in one transaction.