Attendee Management

How to Change Ticket Types for an Order

Changing ticket types allows flexibility in managing attendee preferences or accommodating special requests, ensuring that event-goers have the most suitable tickets for their needs.

Step by Step Guide

  1. Navigate to Attendees:
    • Access the "My Events" page from your dashboard.
    • Click on the "Attendees" section to view a list of participants for your events.
  2. Select the Order:
    • Locate the specific order for which you need to change the ticket type.
    • Use the available search or filter options to quickly find the relevant order.
  3. View Purchased Tickets:
    • Within the order details, you’ll see a list of purchased tickets associated with that order.
  4. Change Ticket Type:
    • Click on the ticket you wish to update.
    • This will display a list of available ticket types.
    • Review the options and select the desired new ticket type.
  5. Confirm Changes:
    • After selecting the new ticket type, confirm the change.
    • Additional prompts or confirmations may appear to ensure the update is applied correctly.

Notes:

  • Any price differences due to ticket type changes may need to be addressed through your event’s payment or refund policies.
  • Ensure that the new ticket type meets the attendee’s requirements before confirming the change.