The waitlist feature on TicketSpot enables users to join a waitlist if tickets sell out or the event reaches capacity. Customize the waitlist settings to ensure smooth communication and effective management.
Edit Your Event and Enable the Waitlist:
Go to your event settings and locate the waitlist feature. Toggle it on to allow users to join the waitlist.
Select Waitlist Display Options:
Choose whether to show the waitlist option only when no tickets are available, or both when tickets are sold out and when the event reaches capacity..
Customize Waitlist Messages:
Create a custom message that users will see when they join the waitlist. This message should confirm that they have been added and inform them about the next steps.
Set Up Communication:
Configure automated communications to:
- Confirm that users know they are on the waitlist.
- Notify users if tickets become available.
Manage Waitlisted Users:
View and manage the list of users who have joined the waitlist. Choose which users to notify when additional tickets become available.
Save and Publish:
Once your settings are configured, save and publish your event to activate the waitlist feature.
