Managing Waitlists

1. Go to the Event Page.
2. Click Edit for the event.
3. Navigate to the Waitlist section.

Waitlist Configuration Options:

1. Waitlist Activation:
   • Enable Waitlist: Toggle this option to activate the waitlist feature for the event.
   • Show Only When No Tickets Available: Toggle to display the waitlist option only when all tickets are sold out.
   • Show When Event is at Capacity: Toggle this option to show the waitlist when the event has reached its maximum attendance limit.
2. Waitlist Description and Messaging:
   • Description: Use the rich text editor to write a description explaining the waitlist to potential attendees. This will display on the event page.
   • Call to Action: Set the text for the call-to-action button, which prompts users to join the waitlist.
   • Confirmation Message: Define a personalized confirmation message for attendees who join the waitlist, using tokens if desired.
3. Communication Settings:
   • Enable Communication: Toggle this setting to allow for automated email or SMS notifications to waitlisted attendees, keeping them updated on ticket availability.
   • Waitlist Communication Table: This table displays all communication campaigns associated with the waitlist, such as sign-up confirmations or ticket availability notifications. You can edit these campaigns and adjust their settings.
4. Waitlist Management:
   • Waitlist Subscribers: View and manage all attendees who have joined the waitlist.
     • Ticket Status Message: This displays the current availability status, such as "All tickets sold out."
     • Attendee Table: This table lists all waitlisted subscribers with details such as email, ticket type, date added, and actions for viewing or removing attendees.
   • Actions Toolbar: Use bulk actions to manage waitlisted attendees, including releasing tickets or moving them to confirmed attendee status if spots become available.